HolographicPresenter is growing in popularity at an amazing rate, if you feel that your answer isn't below, please e-mail us.

We have divided the FAQ into four areas, please see the blue titles below:-

1: These are common general questions along with the answers..

Do you have ? / send me a catalogue.
Sorry, we do not have a printed catalogue, everything about us is on the web site.

Do you deliver outside the UK.
Sorry, no, not yet. (But we hope to soon!)

Do you sell ....? / Where can I buy ?
If you can't find it on the web site, then we can possibly make it for you. Please see our 'Design' section.

How do I maintain the products / what is the best way to achieve best results ........?
All our items look best when they are cleaned on a regular basis. Just use a lint free cloth on the housing and the projectoin unit. Try to avoid touching the lense

Can you do reciprocal links?
We do not exchange reciprocal links because we (currently) feel the effort and managerial time needed detracts from our core business activities.

2: Questions about the goods we sell..

Please tell me more about this product.
All the information available for each item is on the web site but please phone for details.

Can I print your pictures on my printer?
Yes. Just select a picture, right click on it and select Print.

Do you have trade/discount prices?
All of our prices are structured for the individual, in this respect some are already at trade level. However, should you wish to purchase large repeat orders please contact us.

3: Questions about how we trade or operate..

Can I open an account ?
Sorry, no. We do not have to staff to operate at this level

I cannot get through to you by telephone.
Messages that are left on the answer phone are only picked up a couple of times a day.

You haven't answered my e-mail.
Some questions do need longer to answer - we do not work 24/7 . But - some emails do get lost! So try again if you do not hear back in a few days.

4: Questions about your order & delivery...

I have just placed an order, when will it arrive?
Delivery times all depend upon the item ordered and the quality and format of the video, however items are normally sent within 14 days

Can I pay you extra for a 24 hour guaranteed delivery ?
Sorry No, this is not possible at the moment.

Can I e-mail the video to you?
Yes, please just forrlw the video presentation instructions and send the video to us. If you have any questions please call.

Note: direct payments by PayPal is possible

Thanks, from all here at the:-

HolographicPresenter Team

 

NB: Information correct at time of going to Press.